Refund policy

Last updated: 7 November 2026

This policy covers orders from maneflora.com. ManeFlora is a trading name. You can reach us at support@maneflora.com or 30 N Gould St, Sheridan, WY 82801, USA.

Our 90-day money-back guarantee

Give ManeFlora a fair try. If you're not happy for any reason within 90 days of placing your order, email us and we'll refund you in full. You don't need to send the bottles back.

• To claim, email support@maneflora.com with your order number.
• The guarantee covers your first order of ManeFlora, one refund per household.
• We refund the full amount you paid for the product. Shipping is free, so there's nothing extra to refund there.

Damaged, faulty or missing items

If your parcel arrives damaged, something is faulty or leaking, or anything is missing, email us within 14 days of delivery with your order number and a photo where possible. We'll send a replacement or refund you, whichever you prefer.

How refunds are paid

We refund to the card you paid with, within 5 business days of approving your refund. Your bank may take a few more days to show it.

Your card is charged in US dollars, and we refund the same dollar amount.

Questions

Email support@maneflora.com and a real person will reply within one business day, Monday to Friday.