Shipping policy

Last updated: 7 November 2026

This policy covers orders from maneflora.com. ManeFlora is a trading name. You can reach us at support@maneflora.com or 30 N Gould St, Sheridan, WY 82801, USA.

Where we deliver

We deliver to addresses in the United States.

Free Express Tracked & Insured Shipping

Every order ships free with our Express Tracked & Insured service. There's no minimum spend.

Dispatch: we send your order out within 1 to 2 business days.
Delivery: it then arrives within 7 to 9 business days.
Tracking: you'll get a tracking link by email as soon as your order is on its way.

Business days are Monday to Friday, not including public holidays. Delivery times are estimates, and occasionally a parcel takes longer at busy times.

Lost or late parcels

Every parcel is insured. If your tracking hasn't moved for 5 business days, or your order hasn't arrived 12 business days after you placed it, email us with your order number and we'll send a replacement or refund you.

Damaged parcels

If your parcel arrives damaged or leaking, email us within 14 days of delivery with a photo and we'll put it right.

Address changes

Need to change your delivery address? Email us as soon as possible. Once an order has been dispatched we can't change where it's going. Please check your address carefully at checkout, as we can't be responsible for parcels sent to an address entered incorrectly.